Welcome to JasBliss. This Refund & Return Policy explains your rights and our procedures for returning products and obtaining refunds when you purchase from https://jasbliss.com. Our store operates on a dropshipping model and partners with CJdropshipping and other third-party suppliers for order fulfillment.
Eligibility for Returns
- Products must be returned within 14 days from the date of delivery.
- To be eligible for a return, the product must be:
- Unused, unwashed, and in its original packaging
- Free from damage or alteration
- Certain products (personalized, intimate items, or perishable goods) cannot be returned.
Initiating a Return
To start a return process:
- Contact our support team via email: [Insert your support email]
- Provide your order number, product details, and reason for return
- Our team will review and provide return instructions, including return address and shipping method
Return Shipping
- Customers are responsible for return shipping costs unless the item is defective, damaged, or incorrect.
- We recommend using a trackable shipping method to ensure the product reaches our warehouse.
- JasBliss is not responsible for lost return shipments.
Inspection & Approval
- Once the returned item is received, our team will inspect it to ensure it meets return eligibility.
- Approval may take 3–7 business days after receiving the item.
- We will notify you of the approval or rejection via email.
Refunds
- Approved refunds will be processed to the original payment method.
- Refund processing may take 5–10 business days, depending on your payment provider.
- Shipping costs are non-refundable unless the return is due to our error (wrong or defective product).
Exchanges
- Currently, JasBliss does not offer direct exchanges.
- If you wish to receive a different product, please return the original item and place a new order.
Defective or Damaged Products
- If you receive a defective or damaged item, contact our support team within 7 days of delivery.
- Provide photos or videos as proof of defect/damage.
- We will arrange a replacement or full refund at no additional cost.
Contact Us
For questions regarding returns or refunds, please contact us:Â
Website: https://jasbliss.com
Email: prabhlyall@gmail.com